Frequently Asked Questions
Everything you need to know about your PacasTM experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, generally ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own to compare against our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, PacasTM Inc. is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and fair-trade certified manufacturing facilities.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after checkout to request a cancellation or address change via our support team.